Returns & Exchanges
At Something Went Wrong, we believe your shopping experience should be error-free even when your order isn't. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, a prepaid shipping label will be generated for you to print and attach to your original packaging.
Ship the Package
Drop off your package at any authorized carrier location, ensuring all original tags and components are included inside.
Receive Your Refund
After our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing